RESPONSIBILITIES

Specific Duties:

• To carry out all duties in line with departmental Standards Manual
• To have a thorough knowledge and understanding of all standards of performance and delivery within the accommodation department;
• To make king and double size beds;
• To service public areas when required;
• To hoover corridors at the end of a shift;
• To ensure that the trolley used has been fully stocked and is clean for the next day

Public areas:

• To clean the public areas and maintain them at all times;
• To clean and check public restrooms on an hourly basis;
• To keep the lifts clean at all times;
• To ensure safety when cleaning by using the caution signs;
• To service bedrooms when required;
• To help out in other areas when required;
• Provide a channel for communication within the hotel to effectively deal with all telephone and email enquiries in a professional and courteous manner;
• To carry out cleaning as required;
• To liaise with other departments to ensure that all guest requests are attended to efficiently.

REQUIREMENTS

• Previous cleaning experience (desirable)
• A customer focused can-do attitude
• Flexible approach.
• Ability to work as part of a team as well as on your own