Job Descriptions

Property Loss Adjuster (Trainee)

• Hybrid initially, then choice of remote / office / hybrid
• Full time, permanent position
• Join a Global Leading Specialist Service Provider to the Insurance, Financial Services and Corporate market in Ireland
• Career progression opportunities

About You

The ideal candidate for this position will be someone who is eager to deliver, with strong attention to detail who has the ability to work in a dynamic, fast paced environment. We are looking for candidates with a sound knowledge of Sedgwick and its operation as a company, who is willing to operate flexible hours where needed, with the capacity to work independently and demonstrate initiative and innovation.

Specific Responsibilities in this role

• Claimant relationship management & Third-party relationship management – ensuring continuity of contact and arranging appointments
• Processing and actioning mail and claim related documentation
• In collaboration with claims support colleagues, conducting necessary pre-site inspection investigations and entering results and updates on the electronic file system
• Based on a comprehensive grasp of the case and liaising with claim support colleagues, communicating an action plan to the claimant and/or third parties – specifying actions, time frames, and deadlines
• In collaboration with claim support colleagues, monitoring the life cycle of a claim and progress chasing (ensuring fulfilment of action plans)
• Proactive management of a portfolio of property claims of varying complexity
• Applying policy cover, terms and conditions
• Preparing reports on the claim under investigation
• Arranging interim payments, examining costs and achieving a settlement
• Identifying suspect or fraudulent claims and dealing with the same in accordance with fraud guidelines
• Recording and resolving customer complaints

Qualifications/skills

• APA PL / CL Qualification essential (CIP or higher, desirable)
• High level of proficiency in Word, Excel, and PowerPoint
• Sound numeric skills
• Knowledge of building structures with an understanding of building defects desirable
• Flexible with the ability to work outside normal working hours when the need arises - storms etc
• Ability to delicately deal with sensitive situations
• High level interpersonal and communication (verbal/written) skills
• Full clean drivers license

Experience

• A min on 2 years Loss Adjusting experience
• Knowledge of building structures a distinct advantage
• Experience in Surveying / Engineering or a similar function very beneficial

Colleague Benefits

• Ongoing training & development
• Career development opportunities
• Health Insurance Scheme
• Tax Saver Travel Scheme
• Sedgwick's Sports & Social Club
• Colleague Health and Wellbeing Programmes
• Personal Training Classes discounted for colleagues (Dublin based)
• Employee Assistance Programme
• Subsidised Café (Dublin based)
• PHI and Life Cover
• Company Car

Skills

• Communication Skills
• Interpersonal Skills
• Full Clean Driving Licence

Experience

• 2