Purpose:

The role of the Accommodation Assistant is to ensure that the premises is kept clean, tidy and to an acceptable standard by practicing diligent housekeeping duties on a consistent basis.

Reporting Hierarchy:

The Accommodation Assistant will report directly into the Accommodation Supervisor, followed by the Accommodation Manager and then finally the Facilities Manager.

Roles and Responsibilities:

The Accommodation Assistant will:

• Clean corridors, i.e., glass (fire doors) doors handle, and any other furniture that is on the corridors and stairways.

• Clean lobby area i.e., by hoovering carpets and cleaning tables, skirting boards, hight dust, glass doors, windows, chairs, cushions and empty bins etc.

• Clean and maintain cleanliness of all floors, walls, windows, glass and surfaces of corridors, common areas, nurse’s station, resident rooms, staff room, offices, storage areas, stairwells, bathrooms, and lifts.

•  Recognise cleaning tasks and prioritise cleaning

• Be mindful of supply use and avoid waste.

• Keep checklists and reports up to date as per supervisor’s request.

• Complete all accommodation related tasks as requested from management.

• Have a comprehensive knowledge of the appropriate use of various cleaning materials and detergents.

• Ensure proper clean and care of equipment.

• Report any maintenance issues or lost property to your supervisor.

• Greet and acknowledge guests that you meet throughout your working day.

• Deal with any guest queries in a professional and friendly manner.

• Coordinating with other the other accommodation assistants to keep the area clean.

• General duties such as the cleaning of common areas.

• Following the hygiene and safety standards set out both in company policy and the legislation.

• Perform weekly deep cleaning tasks as per instructions of supervisors.

• Liaising with laundry to ensure quality standards are being met.

• Task management and prioritisation.

• Taking part in mandatory company training and showing a commitment to continued personal development.

• Reporting incidents and issues to supervisors and management.

• General duties such as the cleaning of common areas.

• Following the hygiene and safety standards set out both in company policy and the legislation.

• Liaising with laundry to ensure quality standards are being met.

• Taking part in mandatory company trainings and showing a commitment to continued personal development.

Terms of Job Description:

• The above list of roles and responsibilities is not meant to be an exhaustive outline of all duties held within the role, but instead reflect the core elements of what sets the Accommodation Assistant role apart. By signing this agreement, you are confirming that you are aware that there may be additional duties required during the performance of the role.