Job Descriptions

You are : 

- Sociable, capable of building a connection with our clients and establishing a
relationship of trust. 

- Helpful and attentive, ensuring our clients have nothing but solutions thanks to you. 

- A polyglot, proficient in at least two languages and comfortable with an international
clientele. 

You will : 

- Assist our clients from arrival to departure (check-in / check-out) and during their stay
(transport, room changes, etc.). 

- Provide personalized welcome and assistance to all clients, tailored to their loyalty
status and nationality. 

- Have a thorough knowledge of and share with clients all information about the resort
and its surroundings, standards, products, and services offered at the resort and within
Club Med. 

- Proactively disseminate information and, if necessary, translate documents and events
into your native language. 

- Understand and apply internal payment and billing policies, taking responsibility for all
financial transactions within your scope of work. 

- Be proactive in suggesting improvements to daily operations and the customer
experience to your manager. 

- Be familiar with and adhere to hygiene and safety standards as well as all emergency
and evacuation procedures. Contribute to the achievement of revenue related to
additional in-resort sales. 

All our positions are open to individuals with disabilities.

Skills

Experience

• 1+ year