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Support ongoing activities of co-ordination including Action Plan (AP) generation, AP/Gantt Management, Troubleshooting, Background research, Data analysis.

Lead proper pre-planning of work, including resources, tooling, documentation, parts, Gantts, clarity of APs.

Work independently and own all aspects of Gantt creation, management and reporting of AP’s for Scheduled machine interventions.

Be up to date on status of ongoing activities and priorities. Work closely with the ‘Immersion’ and ‘Non-Immersion’ Site Technical Lead (STL)/EIC to ensure all required activities are planned for, and provide backfill for the STL as required. This may include providing ongoing operational direction to the team and delegate activities as per priorities.

Proactively monitor machine health using monitoring systems, and respond appropriately to daily alerts.

Attend customer/internal meetings as required.

Ownership of all aspects of escalations as they arise (internal/external meetings, Model-Based Problem Solving (MBPS) creation, AP creation, troubleshooting, etc.).

Work closely with Customer POC to ensure priorities are being addressed, and escalations are managed.

Develop technical expertise and proficiency across multiple disciplines to enable efficient analysis and troubleshooting of machine issues, (this may include high level, specialist activities on the site in order to localize future activities).

Coach, train, mentor & support (as necessary) Service Engineers in planning and execution of work.

Continuously transfer skills to local team to improve capability of organization.

Requirements

Third-level qualification in a related Engineering field such as Electronics, Electrical, Mechanical, Electro-Mechanical, Physics or Optics and/or commensurate experience in a semiconductor environment.

Good understanding of Photolithography and Semiconductor processing an advantage.

Practical “hands-on” ability.

Self-motivated to learn on the job.

Technical Skills

Excellent problem solving skills.

Ability to mentor and provide technical leadership.

Experience in Data analysis, manipulation and interpretation.

Programming/IT Skills

Proficiency in the Microsoft Office suite, especially with Excel & PowerPoint.

Experience in data parsing using scripting (e.g. Perl, VB, etc.) would be an advantage as well as experience in engineering software for data manipulation and visualisation (e.g. Excel, JMP, Matlab, etc.).

Communication Skills

Fluent English (written & spoken), Japanese is a benefit.

Clear and concise technical communication skills.

Excellent customer-oriented presentation skills.

Ability to develop and maintain effective working relationships with co-workers and customers.

Work Standards

Compliant with NPE Core Competencies.

Service orientated, customer focused.

Takes ownership for work performed; cost conscious, resourceful, and proactive.

Role model and sets a positive example for others to follow, cultivating a pro environment at the customer site.

Able to actively manage and prioritize several critical issues and escalations simultaneously.

Desire to continuously improve his/her own technical and professional abilities.

Adaptable to irregular working patterns

Qualifications

Third level qualification in a Science or Engineering

Skills

Communication Skills
People Management
Management Skills
Project Planning
Analytical Skills
Leadership Skills
Problem Solving Skills
Proficiency in MS Office Strong leadership and communication skills

Experience

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