Job Descriptions

Job Purpose:  

The Branch Manager is responsible for the overall management of the branch and the achievement of all financial targets within his/her branch.

Key Tasks Required:

1. Operational Management  

• Planning, organising, staffing, directing and controlling of all branch staff

• Maximise the branch's potential by ensuring all branch and financial targets are met • Ensure that all branch staff fully adhere to correct procedures in relation tasks and stock management

• Maintain all costs within targeted figures

• Regularly review all costs and look for opportunities to reduce

• Ensure all stock is maintained and regularly audited

2. Staff Management

Internal

• Identify recruitment needs within budget and process with support from Human Resources Department

• Conduct annual employee appraisals for all branch staff and provide regular feedback to all staff on their performance

• Coach and motivate branch staff to ensure they meet business demand and targets set • Develop and encourage positive working relationships within the branch and where issues arise resolve them, or if unable, escalate to their Regional Manager

3. Business Development

• Promote at every opportunity to existing and potential customers the range of services that we provide

• Develop relationships with existing and potential customers to retain and grow branch business

• Bring forward ideas/suggestions for new products or services that could generate additional revenue

• Responsible for entire branch performance reporting weekly sales to area manager

4. Quality Management

• Responsible of the housekeeping of the branch

• Responsible for staff uniform compliance

• To deliver excellent customer service at all times (phone/face to face)

• Ensure good work practices are being followed in the branch and all technical guidelines are being adhered to - following the policy of getting it right first time.  

5. Health and Safety Management  

• Ensure full compliance by all floor staff with health and safety/environmental policies and procedures

• Ensure full compliance by all floor staff with safety/environmental legislation. 

• Promote and be a role model for safety in the Branch  

• Report all breaches of safety policies/procedures and legislation to the Branch Manager  

Essential Requirements:

• You must have motor industry knowledge.

Rewards and Conditions:

• Basic salary - Neg

• Unlimited Potential Bonus Scheme

• Branch Company Vehicle

• Twenty-Three annual leave

• Wrkit discount card

• Company Uniform

• Bonus x 2

• EAP Program

Skills

Experience

• 3