Job Descriptions
The Airport Search Unit (ASU) Officer is part of the security team. The primary responsibility of an ASU Officer is to ensure the secure, and efficient movement of passengers through the security process at Dublin Airport in accordance with statutory and regulatory requirements and in a manner that enhances the customers experience. This is a 24/7 shift based roster, primarily based indoors in the airport but some opportunities may become available over time, to work outdoors at the vehicle checkpoints.
Our Airport Search Unit roles provide a unique opportunity for individuals who would love to be part of a great team in a customer focused, dynamic airport environment.
So whether you're starting out on your career, returning from a career break or looking to build on existing life and career experience this could be the role for you.
You don't need security experience as full training is provided.
We offer:
- Hourly rate for the role is €17.47.
- Permanent role with full access to an excellent company pension scheme
- Contract will be 35-40 hours, you will be guaranteed minimum 35 hours but must be available work up to 40 hours weekly across a 24/7 roster.
- Comprehensive induction & training programme (with ongoing assessment/exams for IAA certification)
- Continuous focus on training and development with excellent opportunities for career progression internally
- Subsidised staff meals and free coffee, tea & water across breakrooms
- Flight subsidy
- Free car-parking for working hours with staff shuttle bus available
- Uniform and Safety shoes provided on joining plus welcome pack
- Travel Tax Saver Scheme and the Bike to Work Scheme
- Staff discount at “The Loop and theloop.ie” with 10% off purchases and frequent staff discounts across Dublin Airport & other discounts across the campus
- Various Wellbeing initiatives: Complementary Flu vaccines, health clinics, EAP assistance programme, Focus on You Wellbeing services, access to on-site gym and swimming pool in ALSAA
- Active daa Charity of the Year activities, events and socials
Responsibilities:
- Screen all passengers, staff, contractors and visitors in accordance with statutory and regulatory requirements. This may include hand searches of persons and use of equipment such as Walk-Through Metal Detector.
- Screen all cabin baggage and items carried by staff, contractors and visitors as it passes through the X-Ray machine and physically search hand baggage and other items as required.
- Handle and store safely recovered sharp items, liquids and gels from the security screening process.
- Provide passengers with information about regulatory requirements e.g. volume of liquids, as part of the screening process.
- Advise passengers of any queuing or congestion issues.
- Provide an excellent passenger security screening process that manages passenger needs while delivering full compliance with security requirements.
- Report any security screening issues or operational issues/faults with machinery to security management.
- Control access to security restricted areas, including thorough examination of: o Boarding passes (all types, including electronic or other) o Access permits o Electronic escort passes
- Examine vehicles and screen airport supplies with the aid of equipment, when necessary.
- Comply with fire, health and safety requirements, reporting any concerns immediately.
- Manage the supply of trays and the loading of passenger items into trays and onto conveyor belts.
- Comply with the lost property procedure.
- Provide assistance in the event of an airport emergency or unplanned event including fire safety marshalling (as required).
- Undertake any reasonable duties as requested by Security Operations Management.
Qualifications:
- Availability to work in a 24/7 shift environment, where flexibility is required (shifts can include night duties, bank holidays and early morning starts)
- Ability to work in an environment where procedures and regulations must be adhered to
- Excellent communication and interpersonal skills
- An ability to read/write and comprehend English
- Professional in manner and behaviour
- An understanding of and commitment to meeting passenger needs, with a desire to deliver excellent customer service
- Ability to work in a fast-paced environment which requires stamina to be on your feet and a level of physical agility to perform screening effectively.
- Committed to daa values
- Achieve and maintain IAA Certification requirements
About Us:
We're an airport industry leader with operations in four continents and over 3000 employees working together to ensure we deliver the best services for all our customers globally. We are a fast paced, energetic and diverse company. Offering careers that range from IT, Finance, Technical, Airport Operations to frontline security and customer focused roles and many more. Whether you are starting your career or looking for your next move, we have lots of great opportunities to choose from.
About the Team:
Dublin Airport is Ireland's main international gateway with over 28 million passengers in 2022. The airport is investing in a significant capital investment programme over the next few years and there will be opportunities across a wide range of positions as the airport looks to shape its future.
We are a fast paced, energetic and diverse company. Offering careers that range from IT, Finance, Regulation and Planning, Technical, Airport Operations, Commercial and Marketing to Frontline Security and customer focused roles and many more. Whether you are starting your career or looking for your next move, we have lots of great opportunities to choose from.
If interested, Pls apply here
https://fa-etol-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/20240200
