Job Descriptions

About this Role

You will act as company representative for Eir. At eir, we are proud to be part of the very fabric of Ireland, going right back to the foundation of the state. At eir, we can connect you to cutting edge careers, inspirational people, plenty of commitment and ambition, and a fantastic future.

Our aim is to be the provider of choice for communications services in Ireland, which means we focus on looking after our people, so they can do the same for our customers.

We are looking for individuals with at least two years management experience who are customer focused and enjoy working as a team leader. A focused

sales leader who can effectively utilize clear concise communication to give our customers and employees the best experience that Eir can offer.

Flexible - will be available for late night and weekend trading.

Roles & Duties

•         Understand customer needs and provide them with a relevant mobile solution

•         Meet individual/team targets and objectives

•         Resolve any issues/queries raised by customers with a view to minimising churn

•         Assist area manager with duties and ensure all tasks are carried out properly.

•         Administrative duties – stock control, cash management, data entry.

•       Clear communication skills to train and motivate team members.

•       To be aware of and implement current and new policies and procedures.

•       To keep updated on eir vs. competitors (Promos, Tariffs, Handsets etc)

•       Motivate the team to hit sales targets, through effective leadership skills.

Knowledge and skills

•  Candidates must be able to confidently engage our target audience

•  Candidates must be able to communicate simply and clearly in a manner that invokes trust

•      Candidates must have an interest in mobile phone

Qualifications

•   Relevant Diploma or equivalent certification is desirable

•  2-5 years retail or sales experience is desirable, although relevant life experience will also be considered

•   Industry knowledge desirable

Other benefits:

•  22 days annual leave

• Amazing staff offer

•  Refer a friend programme

•  Excellent paid leave benefits

•  Wellness programme

•  Taxsaver ticket

• Bike to work scheme

•  Employee assistance programme

• Free yearly flu vaccination

•  Pension scheme

• Discount for Laya healthcare

• Competitive salary and bonus structure  

• €32,000 basic wage & added commission paid 4 weekly.

Skills

Experience

• 2-5 years