All Jobs in monaghan

4 Matching Results

Customer Service Advisor (Permanent TSB)

Permanent TSB

Monaghan, Ireland

Part time

Posted :1 year ago

Supported Living Assistant Support Worker (Nua Healthcare)

Nua Healthcare

Monaghan, Ireland

Full time

Posted :1 year ago

Person In Charge (Social Care Manager)

Nua Healthcare

Monaghan, Ireland

Full time

Posted :1 year ago

Digger Driver

Logic 360

Monaghan, Ireland

Full time

Posted :2 years ago

Permanent TSB

Customer Service Advisor (Permanent TSB)

Posted :1 year ago

Job location

Monaghan, Ireland

Job category

Banking

Job type

Part time

Job Descriptions

As a Branch Customer Service Advisor, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Blackbelt program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch¿ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers.

Responsibilities:

Support in the day to day operation of customer service within the branch.
Provide an excellent level of customer service, further improving the customer experience with both over the phone and face to face interactions.
Take ownership and deal with customer queries in an effective, professional and compliant manner.
Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system.

Requirements:

Qualified Financial advisor ¿ recognised qualification to permit the discussion of product information and provide advice to customers i.e. QFA, or APA in both Loans and Savings & Investments
Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience
Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment
Committed to and enjoys working in a sales environment

Qualifications

Bachelors Degree

Skills

Interpersonal Skills
Strong Communication

Experience

1 year

1918