About This Role:

We are looking for customer-focused and target-driven retail professionals to join our team. You will strive to ensure customers are assisted with their product needs in a friendly and simple manner. A focus on sales and clear concise communication is essential to be successful in this role. Our aim is to provide our customers with the best experience possible. As a part of this team, you will be responsible for bringing eir’s purpose of connecting for a better Ireland.

Why This Role:

Benefits of working at eir

• Continuous support, learning, and opportunities for advancement

• Enhanced earning potential - including consistent opportunities to win one4all vouchers, mobile phones, annual leave days, and other performance-related rewards

• Staff offer on Mobile/TV/Broadband of €29.99/month + free SIM - up to €600 annual savings

• Free eir Wellness Programme & Employee Assistance Programme with access 24/7, 365 days

• Employee Referral Scheme (€500 for a successful referral)

• Pension scheme contribution

• 22 days annual leave

• Generous family-friendly policies, including fertility, pregnancy loss, menopause and others

• Commitment to Diversity and Inclusion

• Excellent paid leave benefits

• Maternity and sick leave benefits

• Discount for Laya healthcare

• Taxsaver tickets and bike-to-work scheme

Salary & Remuneration ( Part Time)

• €11.44 -€15.00 per hour, inc. sales commission per hour

• €11.44 basic salary rate +  Earn on average of an extra €540 every month by hitting store targets and KPI’s

• €500 refer a friend bonus

Expectations From The Role:

What will joining the team look like?

When you first join eir, you will -  

• Learn from a dedicated team who work tirelessly to ensure you are able, ready and comfortable to provide a great customer/ sales experience

• Full Cash handling and Sales experience provided with an aim at helping you hit your targets

As a Retail Sales Consultant, you will:

• Ensure customers feel supported while their queries are being resolved and proactively update them where required

• Understand our customers needs and provide them with a relevant mobile solution

• Meet individual/team targets and objectives

• Assist store manager in duties

• Administrative duties – stock control, cash management, data entry.

• To be aware and implement current and new policies and procedures.

• Be a continuous learner by keeping up to date with eirs mobile and broadband packages versus our competitors

• Become an expert in sales techniques with the support of management and your team

Requirements For A Successful Application:

Who you are

• Excellent at listening and communicating with a diverse customer base

• Adaptable and willing to learn new skills in order to grow

• Ambitious and thrive in results-driven environments

• People-oriented, finding satisfaction in helping others and upselling on store products

• Communicate simply and clearly in a manner that invokes trust

• Have a keen interest in mobile phones

• 0- 2 years retail or sales experience is desirable, although relevant life experience will also be considered.